Effective Date:

March 18, 2010

Travis Twoey LLC DBA Highlands Tree Company ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website

https://travistwoeyllc.com/ or communicate with us, including via SMS (text messaging).

1. Information We Collect

We may collect the following types of personal information:
Name
Phone number (including for SMS messaging)
Email address Address
Service request details
Any other information you voluntarily provide

2. How We Use Your Information

We use the information collected to: Respond to service inquiries and requests Schedule appointments Send service reminders, updates, and confirmations via SMS or email Improve our services and customer support Comply with legal obligations

3. SMS Communications

By submitting your phone number on our website or through any contact form, you consent to receive SMS messages from Travis Twoey LLC DBA Highlands Tree Company . These messages may include appointment reminders, service updates, or promotional content.

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP
For assistance, reply HELP or contact us directly.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may only be shared with:

Our internal team for service coordination Trusted third-party service providers who help us deliver our services (e.g., SMS platforms or scheduling tools), under confidentiality agreements. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. However, no method of internet transmission or storage is completely secure.

6. Your Rights and Choices

You may: Opt out of SMS communications by replying STOP Contact us to update or correct your personal information Request deletion of your data, where legally permissible

7. Cookies and Website Tracking

Our website may use cookies or similar tracking technologies to enhance user experience and monitor website performance. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Carbondale, CO 81623
Phone: (970) 710-3339
Email:[email protected] For assistance, reply HELP or contact us directly.